Ron, I can't thank you and Jim enough for the new ductless system in my house. I woke up so warm this morning. The entire house is warm and evenly heated at that. There's no noise to speak of and my allergy to dust is no longer a problem with the heat since I am not using the furnace ducts anymore. I hope to never turn the furnace on again!
I can't say enough about how professional Jim was during the installation. He was very cordial and helpful, answering all my questions patiently and taking plenty of time to orient me to the remote and give me pointers about setting temperatures. he took away the old heat pump and all the empty boxes, etc, and kept covering on the floors to keep the house nice and clean.
You and Jim are such a pleasure to work with. The young man who took out the old heat pump was very nice and helpful as well. One more thing. I saw you at the end of last week. And yesterday, Tuesday, it was all installed. Could I ask for more? I don't think so.
I'm so grateful to have your help with the PUD rebate forms and application as well.